FAQs - There is always things to ask.

If you don't find your answer here then please contact our support team.

What kind of cars are the tours on?

We have different options, depending on availability. All our cars are air-conditioned and certainly top-maintained.

What kind of boats are the boat tours on?

We have different options, depending on the area. The regular boats on Skadar Lake are fast and have 6 to 9 seats. At Boka Bay it very much depends on the type of tour, mostly very fast boats of 10-15 persons are used - if this is important to you then please contact the support.

What languages are tours's explanations on?

We have different options, depending on availibility. English and Montenegrin, Serbian, Croatian is always supported. For other options like a translator please contact our support.

What should we bring for my boat tour?

In general you do not need anything. However, you might want to consider sun glasses, sun creme and something to cover you hair.

Are the experiences private?

Most of them are - yes. Please check for the word "private", which means i's only your group participating.

Exception is outdoor tours like Rafting or Canyoning, where the group is important to help and secure each other - these tour can be private if you book for enough persons - please ask our support.

Are your excursions safe?

Yes! Our professional and well-drained staff takes care that you are absolutely safe while the transfer or on the boar, while the excursion or the activity. We use the standard safety-gear if recommended and we care for you by heart.

If I must cancel: Do i get my money back?

We want you to be flexibel. That is why we have a very friendly cancellation policy. Please see the details in the product and when booking.

Usually you can cancel even day before and get a full refund - rest assured!

How can I pay, which are the payment options?

Usually we accept online payment via standard credits card, or cash or credit card payment at arrival, often a small deposit is requested.  However, this depends on the type of the product and the booking, please see while booking.

If you wish special options such as Paypal: Please contact us in advance and we make it possible.

Is Paypal supported?

If you wish special options such as Paypal: Please contact us in advance and we make it possible.

Do we get a transfer from our hotel or accommodation?

Please see the details of the product. Usually we offer an optional transfer because many guests have a rental car. We always recommend to be plan well ahead because the parking situation is very bad especially in high season - if you use our transfer or pick-up you can enjoy 100% without any hassle.